This Privacy Policy explains how easy86 collects, processes, stores, and protects your personal data. We are committed to maintaining the highest standards of data privacy for all Malaysian players on our platform.
This Privacy Policy ("Policy") sets out the basis on which easy86 ("easy86", "the Platform", "we", "us", "our") collects, uses, stores, and discloses personal data obtained from individuals ("you", "Player", "User") who access, register on, or otherwise interact with the easy86 online gaming platform available at https://easy86.cam and all associated mobile versions and sub-domains.
easy86 is committed to protecting the privacy of all players, including those accessing the Platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations across Malaysia. We take our data protection obligations seriously and have implemented technical and organisational measures to safeguard your personal information at all times.
By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with the terms of this Policy, you must not use the Platform.
Our Core Commitment: easy86 will never sell, rent, or trade your personal data to third-party companies for their marketing purposes. Your information is collected solely to operate the Platform, comply with licensing and legal obligations, and improve your experience as a player.
This Policy should be read in conjunction with easy86's Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to data privacy, this Policy shall prevail.
The following terms carry the meanings assigned to them in this section throughout this Policy:
easy86 collects personal data across several categories, depending on the nature of your interaction with the Platform. The following table sets out the categories of personal data we collect and provides examples of the specific data points within each category:
| Category | Examples of Data Collected | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad or Passport number, selfie with ID document | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address, postal code, city (e.g., Kuala Lumpur, Penang, Johor Bahru) | Registration, profile updates |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), DuitNow registered number, cryptocurrency wallet addresses, deposit and withdrawal history | Deposit/withdrawal transactions |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus redemption history, responsible gambling tool usage, session duration, wagering patterns | Platform activity |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone, referring URL | Automatic collection on access |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, feedback submissions | Customer support interactions |
| Marketing Preferences | Communication opt-in/opt-out status, preferred contact method, promotional offer response history | Account settings, opt-in forms |
easy86 does not intentionally collect sensitive personal data beyond what is strictly required for KYC and AML compliance purposes. Where such data is collected, it is stored with enhanced security measures and access controls.
easy86 collects personal data through the following methods:
The majority of personal data we hold is provided directly by you during the registration process, KYC submission, deposit and withdrawal transactions, live chat and support interactions, and when you update your account profile or communication preferences.
Technical data including IP addresses, device identifiers, and browser session information is collected automatically when you access the Platform. This data is used for security monitoring, fraud prevention, and platform performance optimisation. It is not used to build individual marketing profiles.
All gaming transactions, including bets placed, games accessed, bonuses used, and session durations, are logged automatically by the Platform's gaming systems. This logging is required for regulatory compliance, dispute resolution, and the provision of responsible gambling monitoring services.
The Platform uses cookies and similar tracking technologies to maintain your session state, remember your preferences, and collect anonymised analytics data. A full description of the cookies used by easy86 is provided in Section 10 of this Policy.
easy86 processes personal data for the following purposes. We process data only to the extent necessary to fulfil the stated purpose in accordance with the principle of data minimisation:
| Purpose | Description | Data Categories Used |
|---|---|---|
| Account Management | Creating, maintaining, and administering your Player Account, including password recovery and account security. | Identity, Contact, Technical |
| Identity Verification | Conducting KYC checks to verify your age (21+), identity, and residential address as required by our licensing obligations. | Identity, Contact, KYC Data |
| Payment Processing | Processing deposits and withdrawals via MYR payment methods including DuitNow, FPX, Touch 'n Go, Boost, GrabPay, and bank transfers, as well as cryptocurrency transactions. | Identity, Financial |
| Regulatory Compliance | Meeting AML, fraud prevention, licensing, and reporting obligations imposed by our international gaming licence authority. | All categories as required |
| Responsible Gambling | Monitoring gaming activity to detect problem gambling indicators, enforcing Player-set limits, and administering self-exclusion requests. | Gaming Activity, Identity |
| Customer Support | Responding to Player queries, resolving disputes, and maintaining support communication records. | Identity, Contact, Communications |
| Platform Improvement | Analysing aggregated, anonymised usage patterns to improve Platform performance, game selection, and user experience for Malaysian players. | Technical, Gaming Activity (anonymised) |
| Marketing Communications | Sending promotional offers, bonus notifications, and product updates to Players who have provided explicit opt-in consent. You may withdraw consent at any time. | Contact, Marketing Preferences |
easy86 processes personal data on the following legal bases, depending on the specific processing activity:
Where processing is based on consent, you have the right to withdraw that consent at any time through your Account settings or by contacting support via live chat.
easy86 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only in the following limited circumstances, and only to the extent strictly necessary for each stated purpose:
easy86 is required to share player data with its international licensing authority and, where lawfully required, with law enforcement or government agencies. Such disclosures are made only where legally compelled and are not within easy86's discretion to refuse.
To process deposits and withdrawals, we share the minimum necessary financial and identity data with licensed payment processors. Malaysian players' transactions via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and bank partners (Maybank, CIMB, Public Bank, Hong Leong Bank) involve sharing transaction data with those respective service providers under their own applicable privacy policies.
KYC document processing may involve the use of specialised third-party identity verification service providers. These providers act as Data Processors and are bound by contractual data protection obligations consistent with this Policy. They are not permitted to use KYC data for any purpose other than providing verification services to easy86.
Cloud hosting providers, CDN services, and gaming software providers may process limited technical and gaming activity data as part of platform operations. All such providers operate under data processing agreements that impose equivalent privacy protection standards.
Strictly Never: easy86 will never share your personal data with third-party advertisers, data brokers, affiliate marketing networks, or social media platforms for their own commercial use. Your gaming activity, financial data, and identity documents are not for sale under any circumstances.
easy86 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable licensing conditions and legal obligations. The following retention periods apply:
Upon expiry of the relevant retention period, personal data will be securely deleted or anonymised in accordance with our internal data destruction procedures.
easy86 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
Your Responsibility: While easy86 takes extensive measures to protect your data on our end, you are also responsible for maintaining the security of your Account credentials. Use a strong, unique password for your easy86 Account and never share your login details with anyone. Contact support immediately if you suspect your Account has been accessed by an unauthorised third party.
easy86 uses cookies and similar tracking technologies on the Platform to provide a functional, secure, and personalised user experience. Cookies are small data files stored on your browser or device. They do not execute code or deliver viruses.
The following categories of cookies are used on the easy86 Platform:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing, and basic Platform functionality. Without these cookies, the Platform cannot operate. | No — Essential |
| Functional | Remembering your language preferences, display settings, and previously entered details to improve your experience across visits. | Optional |
| Analytics | Collecting anonymised data on how Players navigate the Platform, which pages are visited most, and where errors occur — used solely for Platform improvement purposes. | Optional |
| Responsible Gambling | Storing session time data to support reality-check pop-up features and time-limit reminders set by the Player. | No — Protective |
easy86 does not use advertising cookies or third-party behavioural tracking cookies. You may manage your browser's cookie settings at any time. Please note that disabling strictly necessary cookies will impair the Platform's ability to function correctly.
As a user of easy86, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat or the email address listed in Section 12.
Request a copy of the personal data easy86 holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data held on your Account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overiding legal retention obligations.
Request that processing of your data be suspended in certain circumstances, for example while a dispute about accuracy is under review.
Request a structured, machine-readable copy of data you have provided to easy86, where processing is based on consent or contractual necessity.
Object to processing based on legitimate interests or for direct marketing purposes. Objections to marketing will be actioned immediately.
Withdraw any previously given consent to data processing at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
Request human review of any decision made solely by automated means that produces a legal or similarly significant effect on you.
easy86 will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by a further two months, with prior written notice. We reserve the right to request proof of identity before actioning any data rights request.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how easy86 handles your personal data, you have the following options for getting in touch with us:
Our 24/7 live chat support team is the fastest way to reach us. Available directly on the Platform homepage, peak support hours are 9:00 AM to 2:00 AM (GMT+8), with overnight coverage available for urgent matters.
For formal data rights requests or privacy complaints, you may contact our Data Privacy team. Email address (plain text only — not a clickable link): [email protected]. Please include "Privacy Request" in your subject line and allow up to 30 days for a formal written response.
We take all privacy concerns seriously. If you are not satisfied with the outcome of a privacy complaint raised with easy86, you may be entitled to escalate your complaint to the data protection supervisory authority relevant to your jurisdiction.
Policy Updates: easy86 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via email notification or a prominent platform notice at least seven (7) days before they take effect. The effective date at the top of this Policy reflects the most recent version. Continued use of the Platform following any update constitutes acceptance of the revised Policy.
Six commitments that define how easy86 approaches personal data for every Malaysian player on the platform.
Your personal data, gaming history, and financial records are never sold, rented, or shared with advertisers, data brokers, or marketing networks. This is an unconditional commitment with no exceptions.
Every connection between your browser or device and the easy86 platform is encrypted end-to-end using 256-bit TLS. Sensitive data at rest — including KYC documents and financial records — is also stored in encrypted form.
easy86 collects only the data that is strictly necessary for the identified purpose. We do not collect data speculatively or maintain enriched marketing profiles based on your activity on our platform.
Personal data is retained only for as long as legally required — typically five years for KYC and transaction records, and shorter periods for support communications. On expiry, data is securely deleted or anonymised.
You have the right to access, correct, erase, port, restrict, and object to the processing of your personal data. Requests are handled within 30 days, free of charge, by our dedicated Privacy team.
Promotional communications are sent only with your explicit opt-in consent. You can withdraw consent and unsubscribe from all marketing at any time through your Account settings, with immediate effect and no barriers.
If you have any questions about how easy86 handles your personal data, want to exercise your data rights, or simply want to understand more about how the platform works — our support team is available 24/7 via live chat, and our FAQ page covers many common privacy and account questions.
easy86 is an 21+ platform. Gambling involves risk. Please play responsibly.